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Cookie Policy

Last Updated: January 15, 2025

This Cookie Policy explains how Kideloa ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website and use our services. This policy should be read in conjunction with our Privacy Policy and Terms of Service.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. Cookies help websites recognize your device and store information about your preferences or past actions.

We use cookies and similar technologies such as web beacons, pixels, and local storage to enhance your experience, analyze platform usage, and provide personalized content.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt-out of these cookies.

Examples:

  • Authentication and session management
  • Security and fraud prevention
  • Load balancing and platform stability
  • Remembering items in your shopping cart
  • Storing your language preferences

2.2 Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use on our pages.

Examples:

  • Remembering your login credentials
  • Storing your preferences and settings
  • Providing personalized service provider recommendations
  • Enabling chat and messaging features
  • Remembering your search filters and sort preferences

2.3 Analytics and Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our platform and services.

Examples:

  • Counting visits and traffic sources
  • Measuring page performance and load times
  • Understanding which features are most popular
  • Identifying technical errors and issues
  • Testing new features and improvements

Third-party services: Google Analytics

2.4 Advertising and Marketing Cookies

These cookies track your browsing activity to deliver advertisements that are relevant to you and your interests. They also limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

Examples:

  • Displaying targeted advertisements
  • Tracking conversion from ads
  • Retargeting campaigns
  • Social media advertising (Facebook Pixel, LinkedIn Insight Tag)
  • Measuring marketing campaign effectiveness

Third-party services: Google Ads, Facebook Ads, LinkedIn Ads

2.5 Social Media Cookies

These cookies are used when you interact with social media features on our platform, such as sharing content or logging in with social accounts.

Examples:

  • Social login authentication (Google, Facebook, Apple)
  • Social sharing buttons
  • Social media widgets and plugins
  • Tracking social media interactions

Third-party services: Google, Facebook, Apple, Twitter, Instagram, LinkedIn

3. First-Party vs. Third-Party Cookies

3.1 First-Party Cookies

First-party cookies are set directly by Kideloa when you visit our website. We use these to remember your preferences, keep you logged in, and understand how you use our platform.

3.2 Third-Party Cookies

Third-party cookies are set by other companies whose services we use on our website. These may include analytics providers, advertising networks, and social media platforms.

Important: Third-party cookies are subject to the privacy policies of those third parties. We recommend reviewing their policies to understand how they use cookies:

4. Cookie Duration

4.1 Session Cookies

Session cookies are temporary cookies that expire when you close your browser. They are used to maintain your session while you navigate through our website.

4.2 Persistent Cookies

Persistent cookies remain on your device after you close your browser and expire after a set period (which varies depending on the cookie). They help us recognize you when you return to our website.

5. How We Use Cookies

We use cookies to:

  • Keep you logged in: Remember your authentication across sessions
  • Remember your preferences: Store your language, notification settings, and search preferences
  • Personalize your experience: Provide relevant service provider recommendations based on your children's needs
  • Improve platform security: Detect and prevent fraudulent activity and security threats
  • Analyze usage patterns: Understand how users interact with our platform to improve features
  • Facilitate social features: Enable social login and sharing functionality
  • Deliver relevant content: Show you information and services that match your interests
  • Measure marketing effectiveness: Track which marketing campaigns drive conversions

6. Managing Your Cookie Preferences

6.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to:

  • Block all cookies
  • Accept only first-party cookies
  • Delete cookies when you close your browser
  • Receive notifications before accepting cookies

Learn how to manage cookies in popular browsers:

6.2 Cookie Preference Center

When you first visit Kideloa, you can manage your cookie preferences through our cookie consent banner. You can update your preferences at any time by clicking the "Cookie Settings" link in the footer of our website.

6.3 Opt-Out Tools

You can opt out of certain types of cookies using these tools:

6.4 Impact of Blocking Cookies

Please note: If you choose to block or delete cookies, some features of our platform may not work properly. Specifically:

  • You may not be able to stay logged in
  • Your preferences and settings may not be saved
  • Personalized recommendations may not be available
  • Some platform features may be limited or unavailable
  • Social login functionality may not work

7. Do Not Track Signals

Some browsers have a "Do Not Track" feature that signals websites that you do not want to be tracked. Currently, there is no standard for how websites should respond to these signals. At this time, Kideloa does not respond to Do Not Track signals, but you can use the cookie management options described above to control tracking.

8. Mobile Devices and Apps

If you access Kideloa through a mobile device or app, we may use similar technologies to cookies, including:

  • Device identifiers: Unique identifiers assigned to your device
  • Mobile analytics: Tools to understand app usage and performance
  • Push notifications: Tokens to send you notifications with your consent
  • Local storage: Similar to cookies but stored on your device

You can control some of these technologies through your device settings, including location services and push notifications.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Kideloa Privacy Team

Email: privacy@kideloa.com

Address:

Phone:

Quick Reference Guide

Essential Cookies:

Required for basic site functionality - Cannot be disabled

Functional Cookies:

Enhance your experience - Can be disabled, but may limit features

Analytics Cookies:

Help us improve our platform - Can be disabled

Marketing Cookies:

Deliver relevant advertisements - Can be disabled